Overview

We want you to be completely satisfied with your purchase.

If you are not entirely happy with your order, we offer returns within 14 days of delivery.

Return Eligibility

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the original receipt or proof of purchase
  • Returned within 14 days of delivery

Non-Returnable Items

The following items cannot be returned:

  • Items that have been used or show signs of use
  • Products without original packaging
  • Sale items
  • Personal care items (for hygiene reasons)

Return Process

  1. Contact our customer service at: [email protected] to initiate your return
  2. Include your order number and reason for return.
  3. We will provide you with return shipping instructions
  4. Pack the item securely in appropriate packaging
  5. Ship the item back to us

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

If approved:

  • The refund will be processed to your original payment method
  • Processing time: 3-5 business days
  • Shipping costs are non-refundable
  • Original shipping charges will be deducted from your refund

Damage Items

If you receive a damaged item, please:

  1. Take photos of the damage
  2. Contact us within 48 hours of delivery
  3. We will arrange a replacement or full refund

Shipping Returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at [email protected] for questions related to refunds and returns.

We reserve the right to change this policy at any time. Changes will be posted on our website.

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